Fee Structure

Our Simple Fee Structure We work on a contingency basis, meaning we only get paid when you do. Our fee depends on how much "heavy lifting" we do—like how long it takes to settle, whether we have to file formal federal complaints (USDOT/USDOJ), or if we need to involve outside legal counsel.

Every case begins with a $50 non-refundable retainer. This covers your initial postage, copies, and admin costs. Most importantly, this $50 is a credit toward our final fee.

  • Example A: If our final fee is $40, you owe us nothing more.

  • Example B: If our final fee is $140, we deduct your $50 retainer, and you simply pay the remaining $90 balance within 10 days.

 

Tier 1 Contigency Fee - 25%

  • The case is kept in-house and handle by our staff, and;
  • The case is settled ≤ 30 days.

 

Tier 2 Contigency Fee - 30%

  • The case is kept in-house and handle by our staff, and;
  • The case is settled ≥ 31 days.

 

Tier 3 Contigency Fee - 35%

  • The case is kept in-house and handle by our staff, and;
  • We have to refer/open a USDOT or USDOJ case.

 

Tier 4 Contigency Fee - 40%

  • The case is reffered out to legal counsel, or;
  • We have to refer/open a USDOT or USDOJ case.

FYI on Payments: To keep our advocacy moving at full speed, invoices are due within 10 days. We accept all major Debit/Credit cards, PayPal, Venmo, Cash App, WISE, and PayPal Later, as well as ACH Direct Debits via Melio.

On the 11th day, a late fee of 3% or $35 (whichever is higher) will be added unless a payment plan is already on file. Accounts reaching 45 days past due are referred to an outside collection agency and incur an additional $300 fee.